Technical Service Representative

Provide technical support to include installation, replacement and repair of TRUMPF products at customers’ sites.

Principle Duties & Responsibilities

	Install TRUMPF products at customer site in accordance with Project Engineer requests and customer’s requirements.
	Troubleshoot and provide service to hospital customers when needed.
	Maintain equipment and build relationships with customers within assigned geographic area.
	Install and take down TRUMPF products for tradeshows, trial evaluations, and mock-up rooms.
	Complete all required documentation for manager’s approval; i.e. Service Reports, Expense Reports, Time Sheets.
	Maintain personal inventory of needed spare parts.

Experience
Ability to travel by road/air. Ability to work flexible hours. Lifting and moving up to 75 pounds required. Experience and training working with electronics and mechanical parts. Hospital and/or biomedical product experience is highly preferred. Must have experience working directly with customers in a service capacity. Computer proficiency for expense reporting and inventory inquiry.

Education
Assoiciates Degree or technical training in electronics, biomedical engineering and/or mechanical engineering.

* The statements above are intended to describe the general nature and level of work in this position. They are not intended to be an exhaustive list of all responsibilities. The position may require that employees perform other duties as assigned.

TRUMPF Inc. reserves the right to revise or change job duties and responsibilities as need arises. The job description does not constitute a written or implied contract of employment.

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