Precautions for a reliable operation
The operating table systems JUPITER and MARS are equipped with remote diagnosis options. With this innovative technology, the TRUMPF service technician can analyze the status, condition and possible faults of the operating table system, online from the service center via an ISDN connection. This significantly increases the speed and accuracy of the fault analysis.
In many cases, errors in the system can be fixed online right away, without the need for a technician to make an on-site service call. In other cases, the TRUMPF service technician can explain the necessary steps to hospital employees on the phone and monitor them in order to restore the operational readiness. In the event of major problems, the online diagnosis enables the technician to proceed more systematically with respect to a possibly necessary repair. In any case, the online diagnosis ensures that the problem is identified and solved quickly.
